Support

Contact us

Email support@relation-ships.com and include your account email and sailing date. We aim to reply within two business days; safety reports are prioritized.

Common fixes

• Verification stuck in review: re-take your selfie in bright, indirect light and make sure all four ID corners are visible, then resubmit.
• Wrong sailing: update your cruise line, ship, and date before your voyage — your community follows your sailing.
• No push notifications: enable notifications for RelationShips in iOS Settings, then open the app once while online.
• Subscription issues on iOS: manage or cancel in Settings → Apple Account → Subscriptions. Premium stays active until the period ends.

Safety first

To report someone, use the in-app report button or email us with screenshots. If you are in immediate danger onboard, contact ship security or crew first. Our full guidance is on the safety page.

Delete your account

You can delete your account and data at any time — see Delete your account.